On February 3, 2009 Microsoft will be launching Office Communications Server 2007 R2 in a virtual tech event. The event will be start with a LIVE Keynote hosted by Stephen Elop, President Microsoft Business Division.
Office Communications Server 2007 R2 key Features
Streamlined Communications
-
Call management: Capabilities let receptionists and team assistants take a large volume of incoming calls and quickly route them to the intended recipients. Delegation allows executives to give complete management of their phone calls to assistants.
-
Desktop-sharing: Capabilities allow users on Windows, Macintosh, and Linux platforms to collaborate with one another while they talk to each other using enhanced audio conferencing features.
-
Group chat: Lets organizations set-up searchable, topic-based chat rooms that persist over time, which allows geographically distributed teams to collaborate with one another efficiently while preserving organizational knowledge.
Operational Flexibility and Control
-
On-premise audio conferencing: Capability puts IT in control of audio conferencing infrastructure while saving on outsourced audio conferencing costs.
-
Single Number Reach: Allows IT to log business calls placed from mobile phones for accounting purposes. It also helps to ensure that the same dialing rules that apply to calls from a work phone extends to mobile calls.
-
Video monitoring: Capabilities allow IT to monitor the quality of video calls and conferences on their network and make adjustments if necessary.
-
Support for SIP-trunking: Removes the need to manage on-premise gateways.
Extensible Communications Platform
-
Automate business processes: With instant messaging, voice, and E-mail workflows with familiar development tools like Microsoft Visual Studio 2008.
-
Agent Dashboard for Microsoft Dynamics CRM: Built using the published platform APIs in Office Communications Server 2007 R2, gives call center agents the ability to see presence information and the ability to “click-to-communicate” from within the Microsoft Dynamics CRM screens.
