To: Windows Customers

From: Bill Veghte

Re: An Update on the Windows Roadmap

Today, more than 1 billion personal computers around the world run Windows. Over the years, Windows has been the catalyst for innovations that have transformed the way people communicate, access information, create and share content, and much more, at work and at home. Windows is the platform that most people use to get the greatest value and benefit from their personal computers. Windows is also the platform that brings together the broadest array of choices across PCs, devices and applications. To all of our Windows customers, thank you! To the hundreds of thousands of partners that develop millions of solutions for Windows, thank you.

Your experience and satisfaction are Microsoft’s top priorities. I wanted to take this opportunity to share some thoughts about Windows and to answer some questions you may have about Windows XP and Windows Vista.

There are three things I want to give you an update on:

1. Our plans for Windows XP

2. Our progress with Windows Vista

3. Our view on Windows 7

The Future of Windows XP

With the June 30, 2008, "end of sales" date for Windows XP approaching, many people have asked me if they will still be able to get support for Windows XP. The answer is an emphatic "yes, you will continue to be supported." We recently released Service Pack 3 for Windows XP and we will continue to provide security updates and other critical updates for Windows XP until April, 2014. Our ongoing support for Windows XP is the result of our recognition that people keep their Windows-based PCs for many years and a reflection of our commitment to provide the highest level of support for all our customers.

The other question people ask is whether they will be able to buy PCs with Windows XP after June 30. The answer again is "yes." It’s true that we will stop selling Windows XP as a retail packaged product and stop licensing it directly to major PC manufacturers. But customers who still need Windows XP will be able to get it. For example:

1. For businesses small to large, buying Windows Vista Business or Windows Vista Ultimate provides the option to use Windows XP Professional through a customer benefit known as "downgrade rights." Downgrade rights are also available to all business customers that license Windows, such as Windows Vista Enterprise, through our Microsoft Volume Licensing programs. In addition, some of our OEM partners are planning to offer services designed to help business customers that buy these versions of Windows Vista on new PCs to exercise their downgrade rights. This is a great value because it lets you use Windows XP on new PCs today if you need it and then make the move to take advantage of the additional capabilities of Windows Vista when you are ready, without having to pay for an upgrade.

   If you’re interested in learning more about how to get Windows XP Professional through downgrade rights, contact your favorite PC maker.

2. As our next generation PC platform, Windows Vista has many advantages that make it the best choice for people who are buying a new Windows-based PC to use at home or in a small business. However, some small business customers may have applications that aren’t compatible with Windows Vista. In most cases, your software vendor should have an updated version of these applications. In the case that you still need Windows XP Professional as noted above, you can purchase Windows Vista Business or Windows Vista Ultimate on a new PC and then use downgrade rights until you are ready to upgrade to Windows Vista. When you are ready, you are "future proofed" since you already have a license for Windows Vista.

3. For customers interested in buying a low-end personal computer (often referred to as a "NetBook" or "NetTop"), we are making Windows XP Home and Windows XP Starter available for use on these budget systems. Additionally, System Builders (sometimes referred to as "local OEMs"), may continue to purchase Windows XP through Authorized Distributors through January 31, 2009. All OEMs, including major OEMs, have this option.

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